Someone pretending to be a cryptocurrency expert contacts you and promises substantial profits. To take advantage of the offer, they say, you simply need to deposit your money on an intermediary platform. Be wary of this type of offer.

You can find a list of platforms that are known to be fraudulent on the website of the Financial Services and Markets Authority (FSMA).

But be advised that scammers move fast: before you realise it, they may have set up a new platform that has not yet been identified as fraudulent.

You will find an overview of the different types of scams on the website of the Federal Public Service Economy. You can also consult practical advice on how to distinguish reliable offers from scams, and how best to respond.

Have you fallen victim to a scam and lost money or shared your bank details with scammers?

We recommend you do the following:

1. If you have shared your credit or bank card details, notify Card Stop immediately at 078 170 170 (+32 78 170 170 from abroad) to block your cards.
2. Contact your bank immediately so that the payment(s) and possibly the bank account can be blocked.
3. If money has actually been stolen from your account, report the incident to the local police.
4. Forward the suspicious message (e-mail or SMS) to suspect@safeonweb.be to block the URL of the suspicious website to spare other victims.
5. If you paid by credit card, fill in a dispute form on macarte.be to report an unauthorised payment transaction via your credit card.
6. Report the incident to us.